Description
This training program is designed to equip insurer case managers with the knowledge, skills, and tools necessary to proactively coordinate a person's claim in the workers compensation and motor accident schemes using a coordinated, multi-domain approach to injury management planning to optimise outcomes. The training program employs a blended learning approach that integrates learning modes to cater to diverse learning styles and preferences.
After completing this module you should have a broad understanding of what to expect throughout this course and how to navigate the learning content.
You will also discover SIRA’s role and objectives, principles of recovery through work/activity (RTW/A) including the health benefits of good work, early intervention, adopting a person – centred approach and implementing a coordinated multi-domain approach to injury management/recovery planning.
Objectives
By the end of this course you should be able to:
- identify the principles of recovery through work/activity (RTW/A) including the health benefits of good work
- identify how early intervention improves recovery outcomes
- adopt a person – centred approach and implement a coordinated multi-domain approach to injury management/recovery planning
- recognise RTW/A is a multifaceted process, with many factors contributing at the individual, organisational and scheme levels
- have a broad understanding of the legislation and regulatory instruments, Standard of Practice 34, Motor Accident Guidelines and the Clinical Framework For the Delivery of Health Services
- identify your role as a proactive coordinator, and the roles and responsibilities of the person’s support team
- identify the principles for effective engagement with the person and their support team, emphasising key conversations, and inclusive communication using a person-centred approach.
Certificate
By completing/passing this course, you will attain the certificate Coordinated Multi-Domain Approach to Injury Management/Recovery Planning
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